Human Services Agencies |
Building Connections with People for High Performance |
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From policymaker demands and citizen expectations to resource limitations and workforce challenges, human services agencies face significant challenges. |
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Accenture connects human services agencies with the extensive knowledge, leading practices and positive outcomes gained from more than 25 years of experience, helping them realize high performance and transform challenges into positive results for people. |
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Services |
Drawing on a proven global network—and both government and private sector know-how—we work across the human services arena, offering a range of innovative management consulting, technology and outsourcing solutions. |
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Our broad human services capabilities—from business process services and change management to systems implementation and relationship management—help human service organizations integrate quality services, maximize resources, modernize technology, create efficiencies, improve customer service and reduce costs. |
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Client Successes |
Accenture has more than 25 years of experience in the human service arena, encompassing successful large-scale engagements in 25 countries and 28 US states. |
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- Connect people to government services: 8 million New York City residents connect with their government through the innovative New York City 311 service.
- Provide life-changing services more effectively: 5 million unemployed Germans used a virtual labor market developed with Accenture to find jobs.
- Increase people’s belief in local government: 1.5 million California retirees now receive pension benefits accurately and on time.
- Improve case management and eligibility systems: 800,000 California welfare recipients benefit from case management and eligibility systems.
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Research and Insights |
Get connected to the latest thinking on trends and insights in the human services industry from our respected thought leaders. |
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