| Foreword |
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The Long View: The CEO Agenda
Foreword by William D. Green, CEO of Accenture |
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From the Editor's Desk: News You Can Use
Note from the Editor-in-Chief of Outlook, David Cudaback. |
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| Features |
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Industry Report | Retail Hypermarkets: Consuming Passions
Having rewritten the rules of traditional retailing, a small group of large and increasingly global mass merchandisers is locked in a heated competitive battle. The key to high performance in this sector? A high level of mastery in six core competencies. |
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High-Performance Business: Marks of Distinction
For more than a decade, companies have been told to compete on capabilities. But this advice can take companies only so far. For capabilities to make a difference in business performance, ultimately they must be distinctive—combined selectively to create an unassailable formula for satisfying customers. |
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High-Performance Business II: Continuous Renewal: Managing for the Upside
An organization’s ability to learn, grow and refresh itself is critical to high performance. Fostering and managing continuous renewal are most effective at the project and initiative levels. Here are five contrarian principles for making it happen. |
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Finance & Performance Management: Getting a Truer Picture of Shareholder Value
A consensus is emerging that a new approach to accounting—Enhanced Business Reporting—could significantly improve transparency across all asset classes. It would also meet demands by executives and investors for more science and less art when measuring business performance. |
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Communications Technology: Internet Protocol: No Industry Left Behind
Thanks to the rapid penetration of broadband and IP technologies, enterprises with an "always-on" connection are beginning to gain competitive advantage. Here's what you need to do to benefit from this transformative change. |
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Supply Chain Management: The Secrets of Successful Low-Cost-Country Sourcing
For many industries, the proportion of overall procurement needs sourced from low-cost countries will double within five years. But it's a complex technique, demanding great flexibility and a careful balancing of often competing interests within a company. Here are some successful strategies. |
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Supply Chain Management II: Low-Cost-Country Sourcing by the Numbers |
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Business Intelligence: From Data to Decision
High performance requires more than data acquisition and control. Organizations need a more comprehensive approach to business intelligence that enables them to create value from data by providing timely, reliable and relevant information for making strategic, managerial and operational decisions at all levels. |
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Research | Information Technology: Reconcilable Differences: IT and Post-merger Integration
New research shows an important difference in the way that senior IT executives and senior business managers define success in a merger transaction. What's behind this "alignment gap"? How will it affect M&A execution in the future? |
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Government | Human Performance: Conserving Government's Most Valuable Resource
As public-sector workers retire, they take important knowledge and skills with them, a situation bound to affect every corporation and private citizen. Savvy governments around the world are responding with innovative ways to recruit and train the next generation of civil servants. |
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| Perspective |
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On the Edge: The Democratization of IT
During the past 40 years, information technology has evolved in four distinct stages. In addition to extraordinary technological change, this evolution has been a continuous process of democratization. |
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| Case Study |
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Media & Entertainment | Online Retail: Blockbuster's Bricks and Clicks
As part of a comprehensive business transformation initiative, the company launched a new online movie rental program that gives customers both Internet convenience and in-store benefits. |
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