Communications & High Tech

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High Performance. Delivered.

October 2009

Open Innovation: How to Create the Right New Products, the Right Way

The communications industry does not always get much bang for its R&D buck.
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November 2009

French Telecom: Growth and innovation

Executive Jean-Philippe Vanot discusses the importance of innovation, collaboration and customer-centricity to France Telecom’s growth strategy.
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January 2009

It’s a Networked World, After All

Customer-centric strategies, offerings and services are now essential to achieving high performance in a truly networked world.
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All articles on this subject

Aerospace

Can Exostar Transform the Aerospace Industry? (2001)

Business Performance Management

Achieving Higher Performance at Mobile Operators: A CEO's Challenge (April 2004)

How Telecoms can Reverse Shrinking Order-to-Cash Results (December 2003)

Communications

French Telecom: Growth and innovation (November 2009)

Planning an Effective High-Speed Broadband Deployment (October 2009)

Driving Growth and High Performance in China's Communications Industry with a Next-Generation Operations Support System (September 2009)

How to Drive Revenue Growth and High Performance from Broadband Investments (September 2009)

Here Comes Everything: Bringing Networking to Everyday Devices (July 2009)

Finding the Mobile Competitive Edge: Winning the Race to High Performance in the Wireless Technology and Services Industries (March 2009)

Managing New-Product Development and Innovation in Challenging Times (February 2009)

It’s a Networked World, After All (January 2009)

Hard Demand for a Soft Panel: Winning the Race to a Plug-and-Play World (December 2008)

Consumers Are Ready for the Networked World. Are You? (November 2008)

Helping Consumers Manage Their Digital Homes: The Importance of Premium Technical Services (July 2008)

Thinking Big About Mobile Widgets (July 2008)

Eight Trends to Watch in Mobile Computing (June 2008)

The Service Delivery Platform Is Dead. Long live SDP 2.0! (May 2008)

Achieving High Performance by Transforming Sales Operations (April 2008)

It's a Mobile World, After All: Trends from the 2008 Mobile World Congress (April 2008)

Telecommunications: What are telcos waiting for? (2000)

Consumer Technology

Staying Ahead of the Changing Marketplace for Consumer Technology Devices and Services (June 2009)

Trendsetters in the Networked World? Look to Consumers in the Emerging Economies (February 2009)

Premium Customer Support as a Key to High Performance in a Networked World (January 2009)

Electronics & High Tech

Staying Ahead of the Changing Marketplace for Consumer Technology Devices and Services (June 2009)

Computing in the Clouds (May 2008)

Customer Portals: A Key to Achieving Customer Centricity and High Performance (March 2008)

Living in a Device-Centric World (February 2008)

Adobe's Acrobat (January 2007)

Success Factors for the Corporate Investment Unit (June 2005)

How Camera Phones can Give Eyesight to Call Centers (April 2004)

Personal Computers at a Crossroads: Can an Innovative Supply Chain Generate More Business? (January 2003)

Research and Development in the 21st Century: Web-Enabled Innovation Comes of Age (July 2002)

Why Wireless Instant Messaging May Be the Key to Migrating Mobile Customers to 3G Services (May 2002)

A Bold Makeover at Siemens (April 2002)

Focus, Focus, Focus (January 2002)

Media & Entertainment

The Capabilities to Drive High Performance in the Digital Advertising Industry (October 2008)

Driving High Performance with Managed Services for Digital Content Creation and Distribution (June 2008)

As They Like It (May 2008)

Customer Portals: A Key to Achieving Customer Centricity and High Performance (March 2008)

Successfully Expanding Outsourcing and Offshoring Strategies in the Publishing Industry (March 2008)

Radio Active (May 2007)

"Infinite Possibilities" Television? (May 2006)

Why TV Advertising Will Never Be the Same (January 2006)

Blockbuster's Bricks and Clicks (June 2005)

The King of Content (June 2004)

Accelerate Growth, Cut Costs by Optimizing Marketing's Return on Investment (July 2003)

Beyond the PC: Television Commerce Brings e-Commerce Potential into Every Home (March 2002)

Interactive TV Services: Take Advantage of Time to Define Roles, Identify Capabilities (March 2002)

The Era of Wireless Entertainment has Begun (March 2002)

New Media. New Value: The Music Revolution (2001)

Network Services and Infrastructure

Planning an Effective High-speed Broadband Deployment (October 2009)

IPTV Success: Lessons from the Front Line (March 2006)

Next-Generation Operations Support Systems as a Key to High Performance (February 2006)

Igniting the Next Broadband Revolution (January 2003)

Shareholder Value

Sustaining Shareholder Value and High Performance in the Broadcasting Industry (January 2009)

Wireless Technology

Finding the Mobile Competitive Edge: Winning the Race to High Performance in the Wireless Technology and Services Industries (March 2009)

Mobile Advertising and the Future of the Communications Industry (November 2008)

Eight Trends to Watch in Mobile Computing (June 2008)

Driving Service Innovation in Communications, High Tech and Media: The Impact of Google's Android Platform (February 2008)

Rethinking the Wireless Business Model (January 2008)

Exploiting the Full Potential of Mobile Video Services (February 2007)

Virgin Territory (September 2006)

Virtually Mobile (September 2006)

Keys to High Performance in the Mobile Virtual Network Operator Marketplace (March 2006)

Will It Be Evolutionary or Revolutionary? Making Change Happen at Mobile Operators (May 2004)

Have You Bought Your Dog a Mobile Yet? (July 2002)

Why Wireless Instant Messaging May Be the Key to Migrating Mobile Customers to 3G Services (May 2002)

Focus, Focus, Focus (January 2002)

Building a Mobile Colossus (June 1999)

Other

Catching the Next Wave of Innovation (May 2008)

Mastering Social Ecosystem Marketing (March 2007)

The Role of a Service Delivery Platform in the Battle for New Communications Revenues (March 2006)

Voice Commerce: A Sound Proposition for Business (March 2002)

Also on accenture.com

Managing through Challenging Times

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